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Gamesville.com - Help - Flash Settings


Do I need Flash to play Gamesville games?


What is Flash? Why do I need it to play Gamesville games?

Flash is a programming language offered by Adobe, designed to run on any operating system (Microsoft Windows, Mac OS X, etc.). Most of Gamesville's games actually do not use Flash. However, there are a few that do. Notable games that use Flash are Magic 21 and Quick-Draw Poker.

How can I tell if my computer has Flash installed?

Go to http://kb2.adobe.com/cps/155/tn_15507.html and scroll down the page until you see "Your Player Version". In that section of the page should be a box with some text in it; for example, the text might say something like "Your Player Version: MAC 10,0,12,36". This shows you the version of Flash you have installed. If you do not have Flash installed, the box will be empty or will say something like "No Flash detected".

What do I do if my computer does not have Flash installed?

To play certain Gamesville games, you need Flash installed on your computer. If you don't have Flash already, don't worry; Flash is free to download and is easy to install.

To install Flash...

  • Go to: http://get.adobe.com/flashplayer/
  • On this page is a button that says "Agree and install now". Click that button.
  • Follow the ensuing prompts to complete the installation.

I already have Flash installed and the games still won't work!

If you have confirmed that you have Flash installed by following the steps above, and you are still experiencing problems, send customer service a report through the game you're experiencing troubles with. To do this, enter the game and click the "Game Troubleshooting" button. This will send a ticket to customer service.

I just updated to Mac OS Snow Leopard, and now my games don't work!

When Apple released Snow Leopard, the update included an older version of Adobe's Flash plug-in that caused some incompatibility issues. Snow Leopard 10.6.1 addressed this issue by updating the Flash Player plug-in to version, the most current, stable release from Adobe.

To upgrade your version of Flash, please use Software Update on your Mac to update to Snow Leopard 10.6.1 or go directly to Adobe's website at: http://get.adobe.com/flashplayer/

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